Study Shows Home Security Comes Before Home Automation

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home automation ties in with home security

With so much attention being paid to the “Smart Home” these days, there are many in the alarm industry who contend that it’s actually monitored home security which forms the basis for much of the smart home demand. In other words, homeowners want first to feel protected, and then they can focus on feeling connected as…

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Another Comcast Customer Encounters Serious Problems

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frustrated comcast customer cable company home security

For some time we’ve referred to them as the “New Entrants” – the cable and telco providers (Comcast, Cox, Time Warner, AT&T) who now offer bundled service packages that include residential home alarm services, and even home automation. It’s gotten hard to escape their TV ads, but we understand that these companies are encountering serious…

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Summer is Over, But Have the Alarm Company Doorknockers Left Town?

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doorknocker summer adt alarm company

The summer doorknocking season may be over, but we know what a tough few months homeowners have had, trying to avoid door-to-door solicitations – especially from alarm companies. We’re used to seeing warnings from the Better Business Bureau (BBB), the Federal Trade Commission (FTC) and various state and local jurisdictions on the proliferation of alarm…

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Frontpoint Rebrands with Focus on Great Service – the Way it Used to Be

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frontpoint security great customer service like it used to be

As Frontpoint continues to bring in classes of new employees, we consistently ensure that our new employee orientation process is the best in the alarm industry. It’s widely accepted that Frontpoint is extremely successful at introducing smart and energized folks to our company, with the result of providing the best customer experience you can find….

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California Police Request that Residents Register Home Surveillance Cameras

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california police surveillance security camera

Wireless surveillance cameras are becoming so common across the US that local police are increasingly depending on them to help identify burglars. We’ve been watching this trend develop for several years, and reporting on it here, since video in the home has become a central element of wireless home security. And as this recent article from…

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