What led you to purchase a home security system?
After a break-in down the street, we felt like we needed some extra security and peace of mind knowing our home is safer.
How did you end up choosing FrontPoint as your home security provider?
Looked up a whole bunch of security system companies online and your company was #1. Plus the reviews of your system and company were A+.
Name the feature(s) of the FrontPoint system that you love and/or could not live without.
We love the option to put certain doors and windows on immediate alarm if triggered.
Tell us about a unique/favorite experience you had with FrontPoint, either with the system or service.
Honestly, FrontPoint is hands down the best company when it comes to customer service. You are an example of how a company should be. Every time I call for even the littlest thing, your employees are kind, considerate and make sure they help you with whatever you need.
Word association time. What words do you think of when you hear FrontPoint?
One of our core values is ‘Build Trust,’ what does that mean to you?
One thing I learned from one of my bosses is you have to give a little to get a lot. Your company does that by giving excellent customer service and going above and beyond. I saw a picture of your CEO rushing to get a package out by 11 PM because you promised a customer it would be, THAT is why your company is #1 and trustworthy.