Home Automation 101: Customer Testimonials

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We’ve already covered the basics of home automation — the equipment and its primary use — however, we have yet to talk about “advanced” features. Who better to dive into that topic than the people that use it daily: FrontPoint customers?

Our customers have discovered unique ways to use their security sensors and other equipment. Instead of listening to us go on about these advanced uses, we’ll share real customer feedback. From the most basic users to the tech-savvy, check out what our customers have to say about using their home security systems to automate their lives.

Home Control Beginners

We know many people aren’t comfortable using technology, which is why we made the FrontPoint system so simple to use. It’s so simple in fact that customers have had no trouble setting up basic home automation features, like light controls.

Automatic light controls are a popular choice to begin with because of the security benefits. For some though, it’s also an opportunity to be a little lazy.

“We use the smartphone app to control the lights in our home while we are out of town so it looks like someone is still here,” said Julie-Andrew S. “That and to turn them off/on when we are too lazy to get out of the bed!”

For others, it’s also a chance to play a little prank:

“I turn the lights on and off when I’m not home to scare my wife (and deter burglars)!” said James B.

Remote lock control is also easy to set up and provides a huge convenience.

“I have Z-Wave locks so I’m able to control the locks remotely via my phone or PC, through the alarm!” exclaimed Zachary B. He also added that he set up the locks to be event-driven, so that they would automatically lock when he armed his security system and unlock when disarmed.

Event-Driven and Scheduled Automation

Automation controlled by events, such as doors locking when the system is armed, is an advanced way to use your system. Many of our tech-savvy customers have used the technology to their advantage, especially with light controls.

“My system has expanded to whole home automation where lights, inside and outside, switch on when there is a tripped sensor,” remarked Rick V. Similarly, Tim B. set up a motion sensor that when tripped automatically triggers a camera and turns on lights on the porch and in the kitchen.

Thomas M. uses his FrontPoint system to light his way when it’s dark: “I get up early in the morning before my family does. When I disarm the system, the downstairs lights turn on so that I can eat breakfast and get ready for work. During evening hours, when I disarm the system, all the lights in my house turn on to welcome us home.”

Lights and locks are the common choices for event-driven automation, but thermostat control has been increasing in popularity. Alarm.com’s Geo-Services has a large role in this rise, as it causes a thermostat’s settings to change depending on the user’s location. To learn more about how Geo-Services works, read about it here.

This is just the tip of the iceberg, though. Customers are using home automation features on their security systems extensively.

Creative Customers Programming a Smart Home Security System

Many customers have frequently found creative and unique ways to get the most out of their security systems just by thinking outside the box.

“I put the garage door sensor on my mailbox, so I can be alerted when the mail arrives!” said Hank E.

It’s also a good way to keep tabs on a cabinet or closet that you don’t want anyone going into. Katie A. used a motion sensor to monitor the ice cream in her second fridge, so her husband doesn’t eat it all! And for Christmas, Stephanie P. used a door sensor to monitor the closet hiding the gifts.

Thinking outside the box can give you added security, without sacrificing comfort.

“I posted a second magnet along the window sill at just enough space to let in fresh air when we want to,” added Stan P. “That way, the system can be armed either ‘completely closed’, or ‘opened windowed’ and work effectively. It works perfectly every time and does not at all compromise our protection!”

As you can see in these examples, home automation and home security are not limited to the equipment’s intended use.

 A Smart Home for Everyone

We love that home automation has reached the point where anyone can use it. When combined with home security, it makes protecting your home more reliable and safer than before. Never worry that you forgot to shut off the lights or lock your door, your security system has your back.

And although many customers have already shared their unique ways of using their equipment, we’re sure there’s even more! Let us know how you’re using your system in any kind of way in the comments below!

Comments (2)

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  1. tmk

    This will probably not be published. I called Frontpoint and got a push man not a consultant. I would ask a question and receive a “talking points” answer. Like, how come you require a 3 year contract and only provide a 2 year warranty? The answer was “we have very reliable equipment and others don’t provide a 3 year warranty. However, of the 10 I checked 5 provided “lifetime” warranty. My question is: If you equipment is so reliable why not at least 3 years? I would guess that after 2 years it’s not that reliable.

  2. tmk

    This will probably not be published. I called Frontpoint and got a push man not a consultant. I would ask a question and receive a “talking points” answer. Like, how come you require a 3 year contract and only provide a 2 year warranty? The answer was “we have very reliable equipment and others don’t provide a 3 year warranty. However, of the 10 I checked 5 provided “lifetime” warranty. My question is: If you equipment is so reliable why not at least 3 years? I would guess that after 2 years it’s not that reliable.

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