Meet FrontPoint: Seven Great Years

Posted by , , at 9:30 am

On Friday, May 16, FrontPoint will be celebrating its seventh anniversary!

It’s hard to believe, but seven years have passed since FrontPoint’s humble beginnings – that’s three guys in a basement in Washington, D.C. The goal back then was to do things differently – like using only safer cellular technology and making customers the priority. Some things never change, as that’s the core of FrontPoint’s business today. As a result, our customers love us, and the feeling is mutual.

How we interact with customers and everything else we do is driven and steered by FrontPoint’s core values — a set of guidelines that played a huge role in our growth. They are:

  • Build Trust – to create a trustworthy relationship with customers, and between everyone who works at FrontPoint.
  • Dream Big – to encourage innovation and breed new ideas that will help FrontPoint improve and grow.
  • Be Awesome – to bring a positive attitude, and to be best co-worker and service provider possible.

And it’s these core values that we’re celebrating leading up to the seventh anniversary, spearheaded by “Core Values Week” – a weeklong employee celebration focused on how we live our Core Values every day. The week exemplifies everything FrontPoint is about: its awesome employees, its unique culture and its focus on excellent customer service.

Of course, there’d be no seventh anniversary if it wasn’t for you, the customer. FrontPoint would not be where it is today without you and we know it. It’s why we’ll continue to do our best to do things differently and to provide you with an experience that puts you in charge. Thank you.

Comments (8)

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  1. Claudia Randall

    Happy Anniversary. We really like our service and your customer service is awesome! Thank you for providing such a great experience.

  2. Susan Farkas

    Happy Anniversary! I am glad to have a chance to express my satisfaction with the system and services that we have been using for 2 years. Great company and people. Keep up the good work.

  3. Dom Tiano Jr

    We’ve been with Frontpoint for most of their existence. We are so happy to be a customer. Their customer service is top notch. EXACTLY what you’d expect and there’s plenty about it you will be surprised by. That’s how good they are. Happy birthday!

  4. Bruce Merrihew

    Happy Anniversary guys. You do a great job.

    Thanks

  5. Rosalee Connor

    Congrats! BUTTTTTT still no caption on all videos! Shame on you! I have asked you many times to add caption to all videos.. Nothing has been done!

    • Jamie Botzer

      Thanks for your feedback, Rosalee. I’ve shared your comments with our team and I know that they’ll take your request into consideration during the production of all future videos.

  6. Jonathon Rosen

    I love your statement of core values. I just wrote one for the American Lung Association of the Northeast. What I learned was there are many people who are not familiar with the concept of core values. Initially I was shocked, but not surprised. They are the best way to define your culture and your priorities. Keep up the great work!

    • Jamie Botzer

      Thanks Jonathon! Our Core Values are an important part of our company culture. I know Peter is going to talk about it on the blog next week, if you want to learn more.

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