The Keychain Remote In-Depth

Posted by , , at 11:44 am

The Keychain Remote can be one of the most useful tools to help you get the most out of your Frontpoint system. Here’s how.



Basic Alarm Needs Covered

The Keychain Remote makes it easy to arm and disarm your system. Simply hit the corresponding Lock and Unlock buttons. Did you know that you can also use the Keychain Remote to arm your system in either Stay or Away modes?

To Arm Stay, press the Lock Button once and hold for one second. Arming in Stay mode only arms Door and Window, and Glass Break Sensors. This allows you to roam freely throughout your home, while still being protected from outside intrusions. This mode gives you a 30-second entry delay and a 60-second exit delay.

Arm Away mode is the traditional arming method and arms your Door and Window, Glass Break and Motion Sensors. To arm in Away mode, press the Lock button twice.

Environmental sensors – Smoke and Heat, Water and Flood, Carbon Monoxide – always remain armed, even when the system is in a disarmed state. This is to ensure that you’re protected from potential disasters all the time.

Light Control at Your Fingertips

The Keychain Remote is also able to control your lights, if you’re using any Frontpoint Wireless Light Controls. Clicking the button with the light bulb icon will turn your lights on and off.

This is a great feature if you don’t want to come home to a dark house. Hit the button when you’re outside and watch as your lights turn on. The Keychain Remote has a range of 100 feet, thus allowing you to do this as you pull up.

The Hidden Feature: Panic Alarm

The Keychain Remote can also serve as a panic button. To activate this hidden panic alarm, press both the Lock and Unlock buttons at the same time and hold for 3 seconds.

The panic alarm acts as an immediate cry for help, meaning the authorities will be notified immediately. It should only be used in emergency situations.

Multiple Keychain Remotes

It doesn’t hurt to have a Keychain Remote for every member of your household, as each remote is personalized. You’ll be able to see exactly who is arming and disarming the system in your account history.

Get the Most Out of Your Keychain Remote

Here are the best ways to integrate the Keychain Remote into your home security system:

As a Keychain: As the name implies, the Keychain Remote was primarily intended to go onto your keychain so it’s always within reach. You’ll always have it nearby to arm your system as you step out the front door or to turn on the lights when you come home.

Bedside Table: It’s a bummer when you’ve already gone to bed, only to realize that you forgot to arm your system. This can be avoided by keeping a Keychain Remote on your bedside table.

Track Your Kids: If you want to know when your kids are coming and going, give them their own Keychain Remotes and you’ll be able to monitor their movements by viewing your system’s activity.

Extra Panic/Backup: There’s nothing wrong with having a spare Keychain Remote either, especially for backup or for emergency situations. Place one in a kitchen drawer or somewhere in the basement, where you can quickly access should you ever need it.

Utility in a Small Size

The Keychain Remote offers a lot of convenience and utility in a very small package, making it a great tool to manage your home’s safety on the go.

Comments (19)

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  1. Shena

    So when my system says keychain closed or keychain opened by me then that simply means that I have opened and closed the door that has the sensor?

    • Katie Rynex

      Great question Shena! Yes, as keychain is the default name of your sensors, this is letting you know that a sensor has been opened.

  2. Mindy Padgett

    Does the key fob work with the standard plan and display box?

    • Katie Rynex

      Mindy, they Keychain remote works with all of our plans and control panels. We hope this was helpful!

  3. Aimee Neuman

    What does keychain failure mean?

    • Katie Rynex

      Aimee, Keychain failure means that a sensor is not communicating with the control panel, which can be caused by distance, a dead battery, or interference. We would like to assist you in this matter but are having trouble finding your account based on the information we have here. Please send an email to with the name on the account and we will have one of our Support Specialist reach out to you. Thank you for the great question and we look forward to speaking with you soon!

    • Shena

      because I don’t literally have a keychain remote for my system so you can understand how confusing that may sound to many. It scared me as if someone else has a keychain for my system and is accessing my apartment under my name. Why would you have something hard code named a keychain (the sensor) when you actually carry a literal keychain access remote. Sorry I am illiterate when it comes to computers and just needed to clarify that I am understanding this correctly?
      Also I noticed this comment below: do you screen your comments because you know that many of us with systems is because we have ex significant others that have been breaking in and mine happens to be this name: I wouldn’t want him to have any knowledge that would allow him to bypass it and still get in to my home with this very expensive 3-year home security contract that I am currently stuck in.
      Richard M – Jun. 29, 2016 at 1:12 PM REPLY
      What type of signal does the keychain remote use to communicate with the control panel? If the 120 volt power, or my wi-fi were to be disrupted would the fob still communicate with the control panel?

  4. Richard M

    What type of signal does the keychain remote use to communicate with the control panel? If the 120 volt power, or my wi-fi were to be disrupted would the fob still communicate with the control panel?

    • Katie Rynex

      Richard, great question! If you were to lose your wifi or power, all of your sensors would still properly communicate with your main Control Panel. Thanks for reaching out and please let us know if you have any other questions going forward!

  5. Tina Norris

    What does Keychain open mean?

    • Katie Rynex

      Tina, great question! By default, all of your sensors are named “Keychain.” “Keychain Open” means that one of your Door or Window sensors is reporting opened. Thanks for reaching out and please don’t hesitate to give our Support Team a call if you ever need any help in the future!

  6. C. Watson

    I have two of these keypads but every single time i set my alarm now it states “keypad failutre” but they work just fine. Its rather confusing and something I havent had much time to look into. Is there something that is causing this?

    • Valerie Saponara

      This is a great question, and it’s definitely something we can fix for you in no time. When your system is saying “Keychain Failure” it’s talking about one of your sensors and not necessary your keychain remote. “Keychain” is just the generic name we put into the system for all your sensors until you re-name them on your account. That being said, it sounds like one of your sensors is malfunctioning so we’re going to have someone from our Support Team reach out to you shortly to fix that for you. Keep an eye out for our phone call!

  7. Jerry

    I just became a Frontpoint customer. I bought a keycahin remote but was told by Frontpoint support that the lights function is not enabled in Frontpoint. Is this true or has anyone got this working yet?

    • Valerie Saponara

      Jerry, that light bulb function should be fully functional if you have our wireless AC light modules! However, the asterisks button is the button that is still being considered for different uses and is not functional at this time. Please clarify for me which button you might have been talking about so I can have someone reach out to you to address your AC light features if they aren’t working properly.

      • Jerry

        I have two lights currently installed in the Frontpoint system. Both light sets show up when I log into the Frontpoint web site and I have been able to setup rules for them. They show up on the Frontpoint App. How do I setup the keychain to control one or both of them?

        • Valerie Saponara

          Jerry, we’re glad to see you recently called in about setting these lights up, and it sounds like there were a few remaining steps we can help you with (including how to use that keychain remote). So we’re going to have someone reach out to you shortly to walk you through that process since there are a couple technical steps involved.

  8. Emily

    Just got my keychain remote, love it! Only suggestions would be a dedicated panic button instead of having to hit two buttons, and the ability to arm away with no entry delay from the keychain. But I do enjoy the ability to disarm it so easily when I get home each day.

  9. Andy Kramer

    These sound great! Being able to arm and disarm your system while in bed would be great. Especially in the winter.